Delete your account and data

What can be deleted

• Your Shubhaagaman account and profile on the website or the upcoming app.
• Your contact details, saved trip preferences and app waitlist entry.
• Copies of traveller documents such as ID and passport scans.
• Your consent for offers and marketing messages.

How to request deletion

1. Use the form below, or send "DELETE MY ACCOUNT" on WhatsApp to +91 88401 55280 from your registered number.
2. You can also email business@shubhaagaman.com with the subject "Account deletion request".
3. We may ask you to confirm your identity before deleting anything.

Timeline

We acknowledge requests within 48 hours and complete deletion within 30 days of verifying your identity. We will confirm on WhatsApp or email once it is done.

What we may keep

Some records must be kept by law even after deletion, for example invoices, payment and tax records, and information about an active trip, an open refund or a legal dispute. These are kept only as long as required and are not used for any other purpose.

Active bookings

If you have an upcoming trip, deleting your data may make it impossible for us to complete it. We will tell you before we proceed so you can choose to wait until after the trip.

Request deletion

Fill this in and WhatsApp opens with your deletion request, ready to send. Please send it from the number you used with us so we can verify you.