Agreement
By using this website, messaging us or booking any service with Shubhaagaman, you agree to these Terms & Conditions, our Privacy Policy and our Refund & Cancellation Policy. If you book for a group, you confirm that every traveller has agreed to these terms.
Our services
Shubhaagaman plans and arranges Indian and international tour packages, hotel and other stays, transport, sightseeing and related travel services. We act as a travel organiser and booking agent. Services such as hotels, flights, trains, cabs and activities are delivered by independent third-party suppliers.
Quotes and bookings
- Quotes are shared on WhatsApp or email and are valid for the period mentioned, subject to availability.
- A booking is confirmed only after we receive the advance payment and send a written confirmation.
- Prices can change before confirmation because of hotel or airline fare changes, taxes or currency rates.
- Please check names, dates and details in your confirmation and tell us about any error immediately.
Payments
- An advance is required to confirm a booking. The amount is stated in your quote.
- The balance must be paid before the date stated in your quote, usually before departure. Unpaid bookings may be cancelled under our refund policy.
- Payments are accepted through the methods our team shares, such as UPI, bank transfer or secure payment links. Always confirm payment details with us at +91 88401 55280 before paying.
- Government taxes such as GST, and TCS on international tour packages, apply as per law.
Inclusions and exclusions
Only the services listed as included in your itinerary are included. Unless stated, packages exclude meals not mentioned, entry tickets, personal expenses, tips, travel insurance, visa fees, extra baggage and anything caused by events outside our control.
Travel documents
Each traveller is responsible for carrying valid ID, passports with sufficient validity, visas, permits and health documents. Visa approval is decided only by the embassy or authority; we can guide you but cannot guarantee approval. We are not responsible for denied boarding or entry due to incomplete documents.
Changes by you
Requests to change dates, hotels or travellers depend on supplier availability and may cost extra. Name changes on flight tickets are often not allowed by airlines.
Changes by us or suppliers
Sometimes we may need to change a hotel, route or schedule because of supplier issues, weather, safety or government orders. We will offer an alternative of similar standard where possible. Price differences, if any, will be shared before we make changes.
Traveller conduct
Travellers must follow local laws, hotel rules and the instructions of guides and drivers. We or our suppliers may refuse service to anyone whose behaviour is unsafe, illegal or disruptive, without refund.
Limitation of liability
We take care in selecting suppliers, but we are not liable for their acts, delays, cancellations, losses or injuries, or for events outside our control as described in our Disclaimer. Where we are found liable, our liability is limited to the amount you paid us for the affected service.
Travel insurance
We strongly recommend travel insurance, especially for international, adventure and high-altitude trips. We can help you buy it on request.
Website and content
All content on this website, including the Ghumu mascot, text and design, belongs to Shubhaagaman and may not be copied without permission. Destination illustrations are representative and not exact pictures of hotels or places.
Governing law
These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Varanasi, Uttar Pradesh. We encourage you to contact us first so we can resolve any issue quickly.